Product Knowledge Base Article ID: 270309 - Last Review: 2009-05-15 - Revision: 2

    The warning "A valid license file could not be found" appears after starting ADix v3 although there are
     days left for trialing

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SYMPTOMS

After installing and starting NNS ADix v3 the warning "A valid license file could not be found. Do you want to install a license file?" appears on the screen although you should have days left for trialing.

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CAUSE

This issue occurs if one of the versions of NNS ADix v3 mentioned in the APPLIES TO section was installed on a 64Bit operating system.

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WORKAROUND

To workaround this issue, install and run NNS ADix v3 on a 32Bit operating system. See the MORE INFORMATION section to get more information about this issue.

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STATUS

We have confirmed that this is an issue in the NNS ADix v3 versions mentioned in the APPLIES TO section. These versions are currently not supported on 64Bit operating systems.

This issue has been fixed in NNS ADix 3.2 Build 3. This release is not a 64Bit version, but installing and running NNS ADix 3.2 Build 3 on 64Bit operating systems is supported.

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MORE INFORMATION

Although running the NNS ADix v3 versions mentioned in the APPLIES TO section on a 64Bit operating system is not supported, running these versions  on a 32Bit operating system and performing import or export operations against Domain Controllers based on a 64Bit operating system is supported.

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APPLIES TO

  • NNS ADix v3.1.1
  • NNS ADix v3.1.2

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